Rugs.com Customer Service Center

At Rugs.com we make it easy for you to contact a real human being and get your questions answered quickly.

We now offer customer service by phone and email 24 hours a day, 7 days a week

Contact Information

Send us a fax, email, mail, or call us. All the contact information you could possibly need can be found here.

FAQ: Frequently Asked Questions

If you have questions about Rugs.com you should look here first. This article has over 20 frequently asked questions and answers to all of them. Chances are your question can be answered by a quick read.

Order Status

Check the status of your order with your Order ID.

Return Policy

We offer the most competitive return policy in the industry. Review it here.

We are Open!

Order online 24/7

Telephone and email customer service 24 hours a day, 7 days a week.

Phone: 800-818-4097
Email: info@rugs.com