Can I vacuum my rug? How should I vacuum my rug?
While regularly vacuuming your rug is an important part of keeping it looking great, there are some Rugs.com collections where you need to be mindful of the pile height of your rug and the machine being used to clean it.
The most important question is whether your vacuum has a "beater bar." The "beater bar" is used to beat, vibrate, or agitate the carpet to free debris for suction. Most modern vacuums have this agitation function built into the brush roll. To be clear, a "beater bar" is not technically the brush, but rather part of the roll itself. Not only can this agitation be harmful to your rug, but the brush can inflict damage as well.
Regardless of the rug design that you are cleaning with a vacuum, we recommend avoiding the use of a beater bar, or brush (especially with medium- and high-pile rugs). Some vacuums have the convenient ability to turn off or remove the brush/beater bar. If switching off the beater bar isn't an option, we suggest using a canister-style "Shop-Vac," or other vacuums that do not use abrasion as part of the cleaning technology. Of course, if you have a smaller rug, you may just give it a good old-fashioned beating outdoors with a broom handle or other blunt instrument.
The guidance above is aimed at extending the life of your rug. We understand that our customers spend their hard-earned money on our floor coverings, so it is important for us to ensure you get the most out of your investment. As always, if you have any other questions or concerns regarding the cleaning of your rugs, please contact customer service and we will be more than happy to help!
