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While we love to think every rug we ship out is the perfect one for every customer, we know these things don't always work out. If it turns out that your rug is less than what you expected, don't worry--you can send it back!

Rugs.com is proud to offer free shipping on returns within 30 days of you receiving your order.

Refunds are processed within 10 business days after we receive your return package.

We offer Free Shipping on all products to the lower-48 United States. Rugs may ship in a combined package or may be shipped seperately. We send tracking information once the rug is shipped.

Products may be shipped by FedEx, UPS, USPS, DHL Express, and/or GLS.

Larger items may be folded due to carrier requirements.