Delete your account and data

Request the permanent removal of your Rugs.com account and the personal data we hold about you.

Start the deletion request

Enter the email address on your account. We'll send you a verification link to confirm the request.

We store your email address and the date of the request so we can process it. It is not used for marketing and is not shared.

Other ways to delete your account

You can also delete your account from the mobile app: sign in and tap Delete my Account in the account menu.

What gets deleted

  • Your account profile (name, email, phone, addresses, password)
  • Your saved cart, wishlist, and order history visibility
  • Stored payment methods and shipping preferences
  • Marketing and analytics records linked to your account

We may retain a minimal record of completed orders, returns, and tax-related transactions where required by law (typically up to seven years). These records are not used for marketing.

More privacy choices

If you'd rather keep your account but turn off ad and analytics tracking, see Your Ads Privacy Choices.

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