Rug is Good, Service is Very Poor
I paid $50 extra to have a rug delivered 2-day to arrive prior to my family visiting. Not only did they ship it ground, they argued with me about it repeatedly. It delivered on Friday vs Tuesday when 2-day delivery should have arrived with a package shipping on a Friday. After it was 2 days late, they finally refunded it to me. Will not purchase from Rugs.com again - not because of the product, but because of their service. They would not admit that they messed up and sent it via ground, even when it said that's how it was shipped on UPS tracking. Think twice about paying extra for faster shipping.
Reviewing a different size or color: 8 Ft Square · Natural



























