10' x 10' Easy-Clean Modern Indoor / Outdoor Square Rug

Didn’t get the design I ordered

The rug arrived after a couple of weeks. It appears to have been tossed over the gate. When I opened it I saw it was not the design I chose from the website. I requested a return label and explained it wasn’t the design I ordered. Then I was told because of the size (9x12) I would have to unfurl the rug and fold it short ways as the post office wouldn’t ship anything above 96” (but that’s how it was shipped to me, in a 12’ long roll?). I printed what I thought was a shipping label (which came several days after my return request!) and proceeddd to drag this huge rug to UPS. When I got there they puzzled at the shipping label and said that “no, this is for USPS!” So, I dragged the rug to my car and went to the nearest post office. Dragged it in there, waited in line, only to find the same puzzled response to my shipping label. After discussing amongst themselves, they concluded this was a DSL package and I needed to take it there. By that time I was in tears. DSL did some tapping on their computer and exclaimed I owed them $148 to ship. I explained this was a product return supposed to be paid for by rugs.com. The red h said no. I left there exasperated and drove home with the darn rug. I finally called their customer service number and after some explanation they sent me a new shipping label. They guaranteed it would be picked up from my front patio with the new label on it. It’s still sitting there on my porch, waiting to be picked up by their carrier and once they scan it in they say they will process my refund. Nightmare. Logistically beyond frustrating. Plus the design was not like the picture I ordered.

Love it

Love this pattern! It was just what I was looking for in the entry at my new salon. Doesn’t get dirty too easily and vacuums well. My only issue and it was solved easily with some tape underneath is that if not anchored down it slipped around easily when stepping onto it.

Great rug

Great colors, accurate to posting! It is a fun, funky rug that adds some whimsy to my guest bath. Looks like it will be very usable for water absorption after a shower.

How to beautify a patio

This rug just pops on our patio. Sizing, color match and timely delivery. Thanks

Stunning rug

Beautifully designed rug. Definitely requires a non-slip mat underneath

Love it!

Will be ordering another soon!

The colours weren’t quite as they looked in the advertisement a little dull.

Lovely Rug

We used this outdoor rug indoors in our dining room. I love how bold and beautiful the colors are. It will go well with our olive wood and resin dining table. It's a bit wrinkled right now, but I plan to steam the wrinkles out.

Great rug!

Matches perfectly with my office decor and furniture.

Modern outdoor rug

The rugs look spectacular in our outside patio area!! Great quality and pop of color looks very fun!