How do I deal with pile crush or indentations?
Indentations develop when furniture sits on a rug for an extended time. This is especially true in high pile and shag rugs. In most cases, you can deal with these by rubbing the indented area with a coin or by gently moistening the area with a steamer. We also recommend rotating your rugs every 4 to 6 months to ensure even wear and limit the ability of indentations to form.