Looking for your order?
Need to make a return?
FAQ
Still can't find what you are looking for? Try using the search bar above, or contact our customer service team!
Rugs.com Customer Service Videos
How to Choose the Right Size Rug
Our Rugs.com sizing guide was created for you to realize rug-buying perfection. From entryways to bedrooms, we have your floor covered!
See More
Still need help?
For the quickest answers to your most common needs, check out the FAQs above.
Have a question we didn't answer? Here's how to contact us:
Call
1-800-818-4097
Agents available 7 days a week - 6 am - 12 am EST
Chat
Look for the chat button at the bottom right of the page
Agents available 7 days a week - 6 am - 12 am EST