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I have altered my rug. Will I still be eligible for a return and refund?

While customers can make changes or have a rug altered by a professional, this will invalidate our 30 days return policy and warranty.

This includes:

  1. dyeing
  2. resizing
  3. cutting
  4. bleaching
  5. stretching or shrinking
  6. applied Scotchgard
  7. any other conceivable change to a rug's original size or shape.

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