I have returned the wrong item to Rugs.com.
What should I do?
Mistakes happen! Rest assured that we will do our best to be proactive in this situation and work diligently to return the item to you. If we are able to locate the item in our returns facility, we will contact you right away. In this event, the customer must provide us with a return label so we can send the item to its intended destination.
Note: we can not guarantee the item will be found and delivered to the intended address.